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Privacy Policy

Radaverse Solutions Private Limited

Last updated: March 20, 2026

At Radaverse Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the OceanKart platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

  • Name, email address, and phone number
  • Delivery address and location data
  • Payment information
  • Account credentials
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Connect clients with suppliers for water delivery
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

3. Information Sharing

We may share your information in the following circumstances:

  • With suppliers to facilitate water delivery orders
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Disabling cookies may affect your experience with our services.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

support@radaversolutions.com+263 77 722 6376
Radaverse Solutions, Harare, Zimbabwe